Responsible Gaming

We want you to have a safe and enjoyable experience while playing on our platform. As part of our commitment to responsible gaming, we provide a range of tools and resources to help you maintain healthy play habits.

Safe and Balanced Gaming Habits

Gaming should be entertaining, not a way to make money. Set realistic expectations about your chances of winning and avoid chasing losses. Remember that every game has an element of chance, so there's no guarantee of winning.

To stay in control, set limits for yourself:

• Deposit limit: restrict the amount you can deposit into your account
• Loss limit: set a maximum loss threshold to stop playing when reached
• Wager limit: decide on a maximum bet size to prevent excessive wagers

Budget and Bankroll Management

Keep track of your spending by setting a budget for gaming. This will help you avoid overspending and maintain a healthy balance between gaming and other aspects of life.

Session LimitSet time limits for each session to ensure breaks from gaming. This can be achieved through our built-in time reminders, which alert you after set intervals with suggestions to take a break or step away from the platform.

Reality Checks and Time Reminders

Our reality checks provide regular reminders about your play session duration and remaining balance. You can adjust these settings according to your preferences:

• Set frequency for time reminders: choose how often you receive alerts during gaming sessions
• Customize time intervals: select specific time slots when reality checks will be triggered

Cooling-Off Periods and Self-Exclusion Tools

If needed, take a break from our platform with cooling-off periods or opt for self-exclusion. These tools allow you to:

• Take a temporary break: suspend your account for set durations
• Self-exclude permanently: exclude yourself from the platform for specified timeframes

Account Verification and Age Restrictions

Account verification helps us ensure that only players aged 18+ can access our services. Verify your age by providing valid identification documents as requested.

Additional Safety Measures

We continuously monitor transactions, account activity, and user behavior to detect suspicious patterns or signs of problem gaming. If we identify any potential issues, you may be contacted directly for support.

Protection of Vulnerable Players

Our primary concern is the well-being of all players. We protect vulnerable individuals by enforcing strict age restrictions, limiting maximum stakes, and implementing cooling-off periods.

Warning Signs of Problematic Gaming

If you notice some or any of these symptoms in yourself or others:

• Loss chasing: constantly trying to recoup losses
• Withdrawal behavior: feeling anxious when away from the platform or avoiding non-gaming activities
• Neglecting responsibilities: missing work, school, or other important commitments due to gaming

Please seek help immediately by contacting our customer support.

Support Organisations and Professional Help Resources

Don't hesitate to reach out for guidance:

• Our dedicated customer support team is always available to answer your questions.
• Visit our partner websites for expert advice on maintaining healthy play habits.